![]() ![]() Right-click on the line marked Unknown Device, and click Update Driver. Right-click on the My Computer icon from the desktop, then click Properties > Hardware > Device Manager. Locate the Hidden files and folders section, and check Show hidden files and folders. ![]() To begin, open Windows Explorer and go to Tools > Folder Options > Display. How to make your PC recognize your MP3 player? This FAQ will walk you through how to solve this problem. If you see the message "Unknown Device" your Windows PC does not recognize your MP3 player which means there could be device driver compatibility issues. Normally, when you plug your MP3 player into a PC, Windows automatically recognizes it. MP3 players have a USB connectivity port that enables them to be connected to a PC.
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